How to install Shopee

Step 1:

Go to your Shopee seller’s account, then click on “Settings”, then “Shop Settings”.

Step 2:

Disable “Allow SMS as additional account verification method” by clicking on the toggle button beside it.

Step 3:

Input the OTP sent to the registered phone number:

Step 4:

Shopee OTP disabled:


How to install Shopee

Step 1:

Step 2:

Search for “chatdaddy” and click on the result: 👇🏻

Step 3:

Click “Add to chrome”: 👇🏻

Step 4:

Click “add extension” button: 👇🏻

Step 5:

After added successfully, click on the puzzle icon and the “chatdaddy” extension: 👇🏻

Step 6:

Click on “Shopee” to connect with your Shopee store.

Step 7:

You will need to navigate to Shopee first. Click on the link.

Step 8:

It will show you the Shopee Sign In page, then Sign in using your account.

Step 9:

Open the ChatDaddy extension again, and you will be ready!

How to Setup Notifications

Step 1:

Hover your cursor to the Navigation Bar, hover over to Shop, and click on Notifications

Step 2:

Find the Shopee integration that you want to setup, click on the 3 dots option icon and click [Edit] 👇🏼

Step 3:

You may click the arrow next to each type of notification (eg. Payment Reminder Notification) to check your trigger settings

Step 4:

You could change or edit your message template content here (optional)

Step 5:

List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform

Step 6:

Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit

Step 7:

Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)

Delay Type - Used to set up the condition of the delay

Simple

  • This function is to send the notification even if the condition is not met.
  • Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”

Stale

  • This function is to send the notification when the condition is met.
  • Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”

After done checking for the trigger you may click Continue.

Step 8:

Repeat Step 4 to Step 7 for each trigger settings.

Step 9:

Check Notification Settings and click Continue

「Channel」 - To choose which device to send message from

After done checking for all triggers, click Save and integration is successfully installed!

More Information

What are all this buttons?

「Add Custom Trigger」- Used to self design trigger with own message template and conditions

「Add Default Trigger」- Used to add trigger messages templates that is made by Chatdaddy

How to enable testing mode

「Output Testing」- This is used to enable testing or send to different receiver’s phone number

Here you can also set it up if you want to send all messages to which type of recipient

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