How to setup Whatsapp Shop
Step 1:
Hover your cursor over the Navigation Bar, hover over to Shop and click on ”Notification”.
When you are at the panel click on ”+New Notifications”.
Click "Whatsapp Shop"
Step 2:
Select a default country code and click Save
Step 3:
Add Custom Trigger
Step 4:
Here you can add your custom made message template
Step 5:
Select condition (Order Status, Payment Status, Delivery Status) then input Rule and Values.
Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit
Notification Delay Settings - How long after the event is fired do you want to wait before sending your message flow (used to delay triggered message)
Delay Type - Used to set up the condition of the delay
Simple
- This function is to send the notification even if the condition is not met.
- Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will send even if the condition of the order status is “delivered”
Stale
- This function is to send the notification when the condition is met.
- Example : if the “payment reminder” trigger is set to notify the client in 4 days, it will not send if the condition is anything other than “payment reminder”
After done checking for the trigger you may click Continue.
