How to install Shopify

Video Tutorial

 

Step 1:

Hover your cursor over the Navigation Bar, hover over to Shop and click on ”Notification”.

When you are at the panel click on ”+New Notifications”.

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Step 2:

Click on「Shopify」and then select your “Default Country code, then click 「Save」

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Step 3:

A Webhook URL will be generated, copy this Webhook URL.

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Step 4:

Head to your Shopify admin panel and click settings

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Step 5:

There will be a notification panel that you may click

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Step 6:

After clicking notification, scroll down till you find the Webhook section

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Step 7:

Click on「Create webhook」 ,and you will see a「Add webhook」 panel

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Step 8:

Click on「Event」dropdown bar, and add the condition that you would like us to capture at the meantime select 「JSON」for the「Format」dropdown panel

Note: We only support these 6 types of conditions at this moment

  1. checkout creation
  1. checkout update
  1. order creation
  1. order payment
  1. order cancellation
  1. order fulfillment
  1. abandonedCheckouts
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Step 9:

Paste the Webhook url from Step 3 into the URL column, at the webhook API version select the「 Latest 」version,and click「Save」

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Step 10:

Here you will be able to see you have successfully attached the webhook

Note:If you would like different conditions to be captured you would have to redo Step 8 and 9 for each condition

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Step 11:

You may select here to check your message template

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Step 12:

You could edit your message template content here, select your preferred message flow.

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List of Conditions - Used to set up the conditions that will trigger the message based on your e-commerce platform

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Notification Limit Settings - The maximum amount of times you wish for this trigger to fire. Leave unset to have no limit

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After done checking for the trigger you may click Continue.

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Step 13:

Check Notification Settings and click Continue

「Channel」 - To choose which device to send message from

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After done checking for all triggers, click Save and integration is successfully installed!

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More Information

What are all this buttons?

「Add Custom Trigger」- Used to self design trigger with own message template and conditions

「Add Default Trigger」- Used to add trigger messages templates that is made by ChatDaddy

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How to enable testing mode

「Output Testing」- This is used to enable testing or send to different receiver’s phone number

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Here you can also set up if you want to send all messages to which type of recipient

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How to change message template

Step 1:

From the Notifications, select an existing integration, click on the 3 dots option icon next to the integration and click [Edit]👇🏻

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Step 2:

Look for the trigger that you would like to amend your message content, and click on the small arrow on the right side next to trash icon

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Step 3:

Once the dropdown panel appears, look for your message template and edit your message template

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Once complete edit, ensure your message template is autosaved.

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