How to create a broadcast

Steps to create a broadcast

Select Contacts

1. Open your ChatDaddy dashboard and hover over the left-side menu and locate Automation. Then, click on Broadcasts.

2. Click the Create button in the top right corner to begin setting up your broadcast

3. Choose your target recipients who will receive the broadcast. There are 3 ways to select this
• Import CSV: Download the provided template, add your contacts, and upload the completed file.

 
• Filter Contacts using Conditions: Use specific conditions such as tags, assignee, channel, etc. to narrow down your target audience

• Manually Select the Contacts: Manually select which contacts you want to send the broadcast to using the dropdown list

Settings

1. Select/Create the message flow you want to send

2. Decide if you want to send the broadcast immediately or schedule it for a later time

3. Pick the channel you want to use to send this broadcast
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Important Note: While ChatDaddy allows you to select multiple channels, this is not recommended. Doing so can lead to inconsistent message delivery, with some messages going through channel A and others through channel B. It's best to choose a single channel for each broadcast to ensure consistent results.

4. Assign a clear and recognisable name to your broadcast for easy reference in the future

Advanced Settings

1. Sending Speed: Set the speed at which messages are delivered, ranging from safe (lower risk) to fastest to custom speeds
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If you have a regular WhatsApp number(Not WABA), follow these steps to avoid bans:
• Only broadcast to contacts you have a message history with
• Keep Sending Speed to Slow/Normal (selected by Default)

 

1. Broadcast Hour: Specify a time window during which messages will be sent

2. Simulate Human Behaviour: Make the broadcast appear more natural by simulating typing and marking messages as read.

3. Cancel Following Messages on Client Response: If your message flow has branching paths, this setting cancels all further messages if the client responds.

Final Review and Send

1. Carefully review all your broadcast settings, including recipient selection, message content, scheduling, and channel selection

2. Once you're satisfied with everything, click the Save & Send button on the bottom right