Channels (WhatsApp / IG / FB / etc.)
The Basics
What is a Channel?
How to add additional Channels?
Learn how to add more than 1 channel to ChatDaddy
🔄 How to Reconnect a Channel on ChatDaddy
How to Disconnect a Channel?
Troubleshooting QR Code Scan Issues on ChatDaddy - Couldn’t log in.
Troubleshooting Chat Sync Delays
How to Delete a Channel?
How to auto-assign chats?
Different Channels
SMS Channel
SMS Pricing FAQ
Messenger Channel
Connect Facebook Messenger Channel to streamline customer interactions and automate workflows with seamless integration.
Instagram Channel
Connecting Your Instagram Channel
Email Channel
WhatsApp Business API
What is WhatsApp Green tick and how to get it?
How to Migrate a Whatsapp Business API Account?
How to downgrade your WhatsApp Business API (WABA) number?
How to delete your WhatsApp account?
What are Template Messages?
Whatsapp Business API message FAQ
Troubleshoot WABA template message rejection
Unsupported message types
Understand the messaging limitations of WhatsApp Business API
WhatsApp Business App Quick Start (WhatsApp Coexistence)
This section provides details on how to onboard businesses that are already using the WhatsApp Business App and want to expand to the WhatsApp Cloud API.
Messenger/Instagram
Migrate From Manychat to ChatDaddy (Messenger)
Advanced Comment Settings(Silencing Comments)
Understanding Comment Reply Limitations on Instagram and Messenger (ChatDaddy)
Messenger/Instagram Channel FAQs
WhatsApp Personal/Business (QR Based)
ChatDaddy Message Tick Explanation
WhatsApp Chat History Sync Issues
In depth guide to understand Chat History sync issues with QR based WhatsApp channels.
How to enable/disable Chat History Sync?
Learn more about Chat History Sync and how to enable/disable it.
Understanding Chat Action Sync
Learn how to keep your WhatsApp and ChatDaddy experiences synchronized. You'll also learn how to disable this feature if you prefer to manage your chats independently.
Understanding WhatsApp Notifications with ChatDaddy
About WhatsApp Notifications & "Online" Status with ChatDaddy
WhatsApp Messages Not Syncing to Mobile (Sender’s Device)
How to Change the WhatsApp Phone Number Connected to a Channel
Seamlessly Reconnecting After a Long Time/Migrating to a New Number
How to seamlessly migrate a channel to a new number, or reconnect the same number after changing to a new phone, or just reconnect after a long time
Channel Advanced Settings
About Send Button Messages as a Poll
Poll Button - Here's What You Should Know