How to Use Buttons in Inbox?

You can add buttons in a message inside inbox, without creating a message flow.

Steps

Notion image

After clicking on buttons, you will be prompted with a box where you can write your own custom reply button.

Only max 3 buttons can be added from the inbox. Buttons will be sent as Polls if you do not have Whatsapp Business API.

How does the message look on the user's side?

  • WABA
  • WhatsApp
The title of the button can be a maximum of 20 characters
 
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